Accountability

As a public corporation, British Waterways manages and cares for the waterways on behalf of the nation. The British people are our stakeholders and customers on many different levels. Through their taxes, they help fund the network, and so have every right to demand that we fulfil our responsibilities prudently and effectively.

Our canals and rivers pass through local communities across the length and breadth of the country. Waterway development is often closely linked to community aspirations and social issues at the local level. It is essential that the views of local communities are fully represented and effectively listened to.

We are committed to getting the processes of dialogue and accountability absolutely right. We believe that the integrity of decision making that will result from the right processes will benefit customers, users of the waterways and other stakeholders, as well as enhancing the security and long-term future of the waterways themselves.