Boating Facilities

BW provides a range of basic services for boaters, including water points, refuse disposal, toilets and Elsan emptying points throughout the waterway network. These are generally free to licence holders. Access to sanitary facilities is by a special Yale BW facilities key, available from the Customer Service Centre. Where paid-for facilities such as electric charging points are available, payment is by digital card available from the local office.

Over 200 marinas and boatyards throughout the network provide a wide range of boat sales, boat servicing and repairs, pump-outs and moorings. Many have shops and chandleries and are also a good place to stop for local information and waterway maps and guidebooks.

Our Customer Services Centre is able to give you information on most matters relating to the waterways. If your enquiry is of a local nature you may prefer to contact or visit one of our local offices for more detailed information about a particular area or service.

Boaters Updates

To sign up for your free monthly e-newsletter, simply email your title, first name, surname and postcode to boatersupdate@britishwaterways.co.uk